*This page updated on July 4th 2010, These are just a few of many we have received since August 1999.
If yours isn't here were sorry, we did not have room for all of them. A big thank you to all our customers.
We have deleted the e-mail addresses and last names to protect our customers privacy.....Dave P.
I would just like to thank "Furnaceparts.com" for their quick, cheap(in a good way), and patient service! I would highly recommend their business to anyone needing A/C or furnace parts! Thanks again!
Just to let you know, reversing the 24vac leads off the secondary of the transformer seems to have corrected the
problem I was having with that replacement control board in my york/luxaire furnace. Near as I can tell, everything
seems to be working as it should now. Thank You very much, I hope to take the time to write you a testimonial
sometime in the near future. Its one thing to help me find the proper replacement control board when the original is
no longer manufactured, its quite another when you get (and give) me outstanding technical assistance when things
don't work as they should. And fast, I mean, I emailed you that night and you called me with the fix the next morning.
I've been around the block enough times to know, a person doesn't come across someone of your caliber everyday.
Well, I guess I turned this into a testimonial. I'll sleep better tonight, thanks again.
Just received my part today, I installed the device and its work great.
Thanks you for your fast shipment and delivery. You been a great help as well.
Dave, Thank you for all of your help. I've ordered the motor from you.
All of the companies locally, have said that they didn't have anything
to replace our broken motor.
Hey, that part was perfect. Unit works great now.
thanks for the info it is the correct inducer motor and
once you said the wires can go either way i got it going
no problems works fine!! thanks again!
I wanted to personally thank you for getting this board out to me over the holiday weekend.
With it's help, I was able to keep my family warm and toasty.
Thank you, Dave.
I went by the part # listed in the manual for the furnace. So apparently my manual was incorrect. I appreciate your help. I ended up using the alternative method you suggested.
We had been without heat for 3 days and the temperature has been in the 20's overnight and in the 30's durning the day, when I emailed you. I appreciate you responding and assisting me. Keep up the good service.
I just wanted to thank you for your effort to help me.
That’s terrific – and rare. Have a good Xmas and New Year.
Harpers Ferry, WV.
Thanks David. Happy Holidays
I just wanted to thank you for shipping it so fast, now my house is warm and I am not worried about the cold wether, thank you again, that is the kind of service that exceeds expectations, I wish you a very very MERRY CHRISTMAS , my kids are happy too!!!!!
Parts are in furnace and working great. I will be doing more business with you this summer. I will be needingsome other parts. Thanks for your help.
Thank you very much for the fast service. The package arrived this morning.
Not many vendors would have realized the shipping time and refunded the difference for ground service.
I got the board installed Friday and the furnace is working like a champ all weekend long!
Thanks for all your help, much appreciated. Let me know next time you're in Renton
and I'll buy you a cup of coffee.
The motor for my furnace arrived Saturday. Thank you for calling and arranging the Saturday delivery!
I was able to get the furnace running and get my house warmed up Saturday instead of having to wait
until Monday evening.
Hi Dave, Thank you for the excellent service and answering any questions I had.
Just wanted to thank you for the help. Your tech advice was 100% correct.
The Fan control board was an exact replacement and everything is working fine.
I Ordered a Combustion Exhaust Blower from your company. I am very happy about it. It was exectly the same as the old one that I had taken out. I noticed on your web site that you stated about it being 115 volts and 3400 Rpm. Your competition did not state this, so I felt more confidence in ordering it from you.
I live in Ontario Canada. It arrived here very well packaged and exectly as your shipping stated.
I want to Thank You so very much,it was a job well down by everyone
Tracey from Canada Ontario
The part arrived tonight. Thank You very much for all you did! Your response was quick and efficient.
Thanks again for everything :)
Have a wonderful weekend!
Have a blessed day!
TW, Oakley, CA.
Thank you so much for following up on this. The parts arrived in excellent condition and they work wonderfully. Thank you again.
Hanover Park, IL.
I got the board it works fine. I don't have a lot of need for HVAC electronics, however if I do
find a need or come across someone else I know with a need, I will give them your name. You handled
my order great without any prodding on my end. In my mind that is all any consumer wants. Thanks again
and I wish you well in your work/sales.
What a pleasure doing business with a company that values customer service. You certainly exceeded my expectations. I do not anticipate buying a large number of furnace repair parts, but you do have a repeat customer. Thank you for your prompt response.
I always mention your company when I tell people I do my own burner and boiler service !
Thanks for the super job Dave...
Thanks for all of your help. It looks like my last problem was the spacing of the electrodes, hopefully, it has been working ok for the past few days. I have ordered the oil heat service manual book from you. There is no one who will even look at the furnace anymore around here, except me I guess. I hope I can keep it going for my grandparents as long as possible. Thanks again for all of your help, it has been invaluable.
New Hope AL.
Thanks for the very informative advice on my furnace replacement. I appreciate your candor and experienced voice on these furnaces. You are right that 54 years is a long time for the furnace service life. It would be prudent for me to replace it this spring. I am not technically trained or experienced enough to make the alterations and repairs that maintenance will require.
Have a good weekend and may God Bless you and your family.
Fred, Boise, ID.
I recieved the blower and it is on the furnace and working fine. Thanks for the fine service. I will be looking forward to doing business with you in the future. Thanks again for all you did.
John S...... ValCaron, ON. Canada
Just wanted to thank you for your help. I bought the part, installed it, and everything is running great!
Thank you for your fast, efficient service.
I really appreciate your help.
I wanted to say thank you for all your help on that induced draft blower. I installed it no problem and the sound level from the heater itself is now so much better. I beleive the bearings where going out in the old blower though it had sounded like that since we had bought the house. If I need anything from here on out I will be going through you and have told family members and freinds about all the help, the good pricing and exceptional delivery. Again thank you very much Dave and hope you have a great week.
I wanted to thank you for the wonderful experience I had with your company. I ordered an inducer draft motor from you and had it overnighted. I was amazed by how fast I received it. We were without heat (in PA –temps in the teens) for 4 days and nobody in our area could get the part for us.
Plymouth Meeting, PA.
I just wanted to let you know that this is the first time we have ordered on your site, and it was a breeze. We really appreciate the email confirmation as well as the shipping info!
We will definitely order more in the future!
I installed the vent motor last night and it works great! All I had to do was change the connectors on the wire ends & I was back in business.
Thank you for the quick response. I went ahead and ordered the part. I will be sending some business your way.
I have received the replacement part you sent me within 2 days. I installed it 2 weeks ago and it has been working wonderful. I buy lot of stuff on the internet but I never had the kind of prompt service you provided to me. Your service is top notch and I definitely recommend my family and friends to do business with you.
Thank you for sending me a replacement part. The heater fired right up. I will be sure to make it a point to share your kindness on the net. Thanks again.
I received the shipment today in good order. Thanks Dave, this really saved my bu...??
I appreciate your forthrightness in dealing with this. Thanks again.
Dave -The power supply is working great. Someone had already done the conversion to add an air flow switch. The kit and parts were easy to put together.Just had to upgrade the neon operating light to an LED.
Thanks for the help.
Good to find someone who is willing to have a conversation with the customer. It really helps the customer make a educated choice. One other time I had such service was when I tried to select a well/sprinkler pump.
Thanks Dave, I'll use the extra one for a spare and I appreciate the great service, and I'll use furnaceparts.com in the future.
The part saved me an expensive service call.
Just wanted you to know I got it, it's installed, it's perfect and we have heat again! Thank you so much for the rush upgrade. Hopefully I can point some business your way to repay you. I can't tell you how grateful I am! You've got a VA customer for life and I will certainly pass along your web address to my D.I.Y.'er friends!
And I just gave you some free advertising on my Facebook page! lol.
Thank you for prompt delivery.
Staten Island, NY.
I received the furnace part this afternoon. Thank you for responding to my email so quickly. I will add your business to my favorites, if I ever need parts again. Thanks for the great service!
East Peoria, IL
Your part was received and installed in about 10 min. We have heat !!!. Thanks for the quick shipment. You also saved us $230.I'll be telling everyone about furnaceparts.com. Thanks again.
Thank you for your quick response to my problem and your understanding for my lack of computer knowledge. I have just started to explore the internet purchasing as the local distributor prices continue to increase. Your quick response and immediate solution are very encouraging. You have turned what I thought was going to be a problem into a positive experience.
Congratulations on having a successful business with excellent professional standards.
Eaton Rapids, MI.
I received the part in good condition!
Thanks for your assistance!
The new draft inducer blower assembly for my Ruud furnace works perfectly.
Thanks for your help!!!
Kansas City, MO
Thanks for the prompt service. 2 very old, very cold people are now just fine through one of the coldest winters ever in San Diego (seriously - the house gets down to 52 degrees at night).
I think I'll have heat today.
Thanks You for all of your help! I always recommend your company to anyone looking for parts. Thank You Again!
Hello again! At this time of year, I wanted to send you another THANK YOU for selling me the correct motor for my furnace. The motor is performing well, especially in our cold New York State winter! When I compared your price to the price my contractor quoted, I wanted to specifically remember to thank you again at Christmas - there was quite a difference.
If I need any other parts for my furnace or air conditioning, I will certainly do business with you.
I hope you and your family have a wonderful Christmas holiday.
Thanks - fit perfectly, no need to worry about the upcoming -1 degree low forecasted for Sunday night, and saved me the trouble of dealing with a serviceperson.
Received the draft inducer motor assembly.
Your service is great and the blower was a perfect fit, once again great service, one I will use again. I would recommend you to anyone looking for furance parts. MERRY CHRISTMAS Jerry Adams
Thank you very much, you have been very helpful through this entire process, expect to see orders from me in the future! Take care, Tim
Junction City, WI.
The part arrived and it was a perfect replacement.
Thank you for your prompt service!
West Bloomfield, MI.
Both parts received. Motor and the capacitor.
It was a pleasure doing business with you.
Thanks for your help with the new control. Hopefully, this will keep Grandpa from freezing. I’ll keep you bookmarked for the future.
Big Sur, CA.
Thanks for the quick response.
Thanks also for the fast shipping, our furnace is running quite nicely now and the wife is quite a lot happier! It's a pleasure doing business with you and will continue to use your company for all of my furnace parts needs.
Parts were received 11/20, and the heat was back on. THANK YOU for the prompt service!
Thanks... My cold house is greatful.
You'll see more orders coming from the Maryland / Pennsylvania area - I've been recommending your web site to friends and co-workers.
Most of them never new they could order the basic parts for their furnaces.
GREAT!! thank you so much. I look forward to installing this part asap... and of course doing business with you again.
I looked again and your right there is only 4 terminals, I was mis-led by 2 wires going to one terminal. I you can email me the part #'s for both the ignitor and the relay I will go back to your site and order them.
Thanks again for all your help. I was getting frustrated knowing what I needed but could not find. I will be sure to let everyone I know about your site.
Thank you for being on the web and your comprehensive web site.
After checking localy the motor was either not available or way too expensive.
You saved me a major problem.
Thank you, thank you
Just wanted to thank you for the fantastic fast service and quality part that you shipped to me for my furnace. I was shocked to to have it arrive the next day when I had ordered it to be ground shipped as I knew I would not be at home the next two days and the weather was forecast to be nice. Your quick email response made me feel that much more confident with a service that I had never used before or had even heard about from someone else. I thank you very much again.
Hi Dave –
A quick note to tell you that the old furnace runs again! The belt arrived yesterday and I got it put in last night. It was a bit of a struggle to get the belt completely around the pump pulley but in the end I was able to weasel it in place. I gave it a quick power check (about a second) with the inspection plate off and the ignition transformer disconnected from its power and everything seemed to turn properly. The actual first fire up of the furnace didn’t happen for about half an hour while I put the rest of the pieces back in place and tidied up the mess giving the unburned squirt of oil a chance to flash off and clear. It came up cleanly – it let it run for about 15 minutes and then turned the thermostat down to cycle it off. I got it fixed just in time – the last of the good Fall weather has moved out and the snow that was in the Dakotas has moved in to the Twin Cities. The dragon (as I like to call it) should be good for several more years now.
Thanks for passing along your expert advice and information – I couldn’t have done it without you!
Mendota Heights, MN.
Just wanted to thanks for your time in your e-mails. I will remember you and your web-site and I hopefully will buy parts from you in the long run. You really took the time and effort to help me out.
Furnace is up and running and not a moment to soon.
Thank you so much for your fast service and excellent quality.
We will highly recomend you to anyone in need of your services.
I received your product last week and got it up and running alwready thank you so much for your help. I will definately refer you to my friends thanx for the great service.
Again, I would like to sincerely thank you for your excellent customer service last night and enabling me to have this part delivered this morning. This saved me over 24 hours of production. Anyway, thanks again and good luck!
New Hope, MN.
Thank you for your prompt and excelent service. Merl B........
I would like to thank you for you fast and accurate service. I received my part today and has happily surprised that it arrived so fast. I will be sure to use your company for future needs. Again I would like to emphasize that I am very pleased with the great service that I received.
I received the combustion draft inducer motor today. Thank you! Every thing fit and is working perfectly.
You guys are the best. If you need a testimonial, I'll be glad to provide one.
I wired the motors per you instructions and they work perfectly. Thanks for your help and advice. You saved me a lot of money.
Following your instruction, the Air Conditioning unit is working now! I also tested the Heating system and it is still
working! Many thanks to your assistance. I should tell all my friends if they need to replace any control boards to buy it from you because you are friendly and the after-sale's-service is terrific! Many thanks again!
Wish you businesses continue to grow and bllossom!
Bennett D ------|
North Saint Paul, MN
thank you so much for your quick response! This has been BY FAR the best customer service I have ever received by any company-large or small. I ordered two controllers (one as a back-up for my upstairs unit. I will always keep you in mind and refer you to everyone I know, thanks again, Michael M............
I just wanted to say thank you for your excellent customer service.
It is greatly appreciated.
Thank you for all your help and prompt replies. It's nice to see that there are still helpful, courtious people around to help the little guy.
Stephens City, VA.
Just a quick note to let you know that the part ordered has arrived today in good order.
Thank you for your excellent service.
Thank you for the excellent customer service and advice. Everything is working great.
Myrtle Creek OR.
part just arrived appreciate the return reply will be keeping your site on my contact list for any future purchases, your site was the only one that had reference replacement parts to products with cycled out part numbers appreciate sites like yours.
Thanks for your response to my question.
Keep up the good work.
South Webster, OH.
Part came yesterday.
Installed and working good.
Just ordered. Thanks for all the help. You would not believe what the repair man charged me for one of these… 10 times your price plus an equal amount for labor!.
I wanted to follow up and let you know I did receive the new fan for the inducer blower. The motor /fan work good.
Thank you for your quick response in fixing the issue and your professionalism.
Hello Dave this is Victavius H......, i want to thank you for all that you've done. Everything is working just fine now. I really appreciate it and as long as i'm alive you will have a lifetime customer.
Thanks a million, you really saved the day. Got the part this afternoon, have it installed and the furnace is running just great!
I just wanted to let you know that the A137 draft inducer blower unit worked just fine. It was exactly like the one I had. THANK YOU SO MUCH, YOU GUYS ARE GREAT!!!!... I will definitely keep you in mind for future needs and refer all my friends based on your overall great service and price.
I wanted to follow up and let you know I did receive the new fan for the inducer blower. The motor /fan work good.
Thank you for your quick response in fixing the issue and your professionalism.
i want to thank you for all that you've done. Everything is working just fine now. I really appreciate it and as long as i'm alive you will have a lifetime customer.
Dave, Thanks a million, you really saved the day. Got the part this afternoon, have it installed and the furnace is running just great!
I gotta say I’ve run across several customer oriented web businesses, but I think I have to put you right at the top! My preference is never to have to buy any furnace parts, but if I do, you will be the first I try!
Wanted to thank you for your quick response and delivery of my part. I’m back up and running great. Thanks.
Fairfax Station, VA.
Wow thank you for the great advice and fast reply too. It's running fine right now after fiddling but I will check those items if it acts up again. If it all looks good and still gives me problems I think I'll buy a switch and swap it out. Thanks Again!
Thank you! The draft inducer arrived yesterday and bolted right up! You’ve given great service in determining the correct part and deserve the accolades I’ve read on your site. I own multiple apartment buildings and I will certainly be a return customer when a furnace needs parts….. not that I’m looking forward to that. At least I now have a reliable place to go when I need help.
Thank you for the A/C Motor and capacitor. They both fit like a glove and work perfectly and your shipping was really fast. I put your web site on My Favorites and will recommend you. Thanks again,
Dave & Malinda S.....
Little Rock, AR.
Thanks for your extremely fast service. Greatly appreciated.
Hello again, Thank you for your response. I was able to get the controller to work after getting my pilot light burning properly so the unit could sense the flame. I learned some things and now it works. Thanks again
Hi Dave, I just wanted to let you know that the motor OBM-1725RPM was a perfect match for my old Lima. (Specs below in green) So if you ever run across this motor again you will know you have a match. The only problem was like you said, it doesn't have the screw threads for the transformer to attach. That's no bid deal, I just used some large wire straps I have that should work fine. Also the motor was easy to reverse the direction with a two wire terminal swap. I'm glad that was the case since I forgot all about the direction problem with all my other worries. I just thought you would like to hear that. Thanks for your help,
Thanks Dave, I wish I had found you a year ago when i needed som parts for my Amana--I'll have to recommend you to my friends at work.
Saint Charles. IL.
I just wanted to get back to you and say THANKS! The other correct parts came the next day. BTW, the furnace is working fine now that I have the parts
Thanks for your attention to my order. I am greatful for all of your help. I look forward to doing business with you again.
My bad. I opened the box that I thought contained the 'Fan Controller Board' and determined it was just terminals and the 24V transformer. So....you were right that it was the ignition module that I am after. I have ordered it from you. Thanks for the easy link you sent me!
Thanks again for your great service!
Dave you are awesome! Thanks for the heads up- I fixed the switch temporarily but we need that new one quick. I was very impressed to hear your voicemail on a Sunday afternoon.
Thanks- I'm ordering again now and will buy more from you as my Tranes require!
Dave- Thanks for your help on this order. I got my sister-in-law's furnace repaired and in good order quickly, thanks to your fast service. Your detailed instructions were very useful also. I thought that I would know what to do since I am an electrical design engineer with plenty of heating and controls experience. But your instructions gave me some good tips on how to replace the elements.
I got the part, FABULOUS SERVICE!
Thank you! We received the part 20 hours after ordering the it from you guys on the internet! You are awesome we will keep you in mind for furture orders. Thanks again!!!! Julie W...
Dave, Everything is connected and working great. We hope to save a few pennies this winter. Thanks, Dylan
You are great Dave. Thanks I will be coming back if I need anymore parts.
Round Rock, TX.
I JUST WANTED TO LET YOU KNOW THAT MY FURNACE IS WORKING GREAT. THANKS AGAIN FOR YOUR HELP, JOHN D.
UPS arrived at about 11:00 with the ignitor... In its simplest form... You ROCK!! Thanks so much!
Man - I was netting all over the USA just to find a simple $30 part and nobody could even hint at a "I need it now" scene. Even ******* said "two to three weeks"..
Then I run across furnaceparts.com (that's a hot domain - keep it!!) and you are essentially right down the street.
I will order - but send to my work addy in Redmond as there will be someone to sign for it if I am not here
I am placing the order now - and taping a print of your homepage in the crawlspace next to the (dead) furnace.
Thank you, Dave. We really appreciate you being in business, as our equipment is so old no one else even bothers trying to stock the things we need. God bless, Jesse & Priscilla
Thanks for the service look forward to doing business with you again.
Dave. Thanks for the phone call, the great service and going out of your way to get us the part quickly. My daughter and son-n-law called me this morning Saturday at 10:30AM, 12/8/07, to say that they got the ignitor, it was installed and they have heat. Again, thanks again, I really appreciate it.
I’m not sure if you remember me, but I’m the guy who placed the orders Sunday afternoon, December 2nd, for the York furnace parts, and you called and spent quite a bit of time helping and counseling me. (Order #s 17872, 17873, 17877).
UPS brought the circuit board and limit switch late Tuesday, and I went to work replacing them. It looks like you were right, and the circuit board was the problem. I was able with your telephone counseling to replace the board in a short period of time and get the furnace working again. It appears to be working great now, better than ever, in fact. It may not seem like a big deal to you, you probably talk to dumb homeowners like me every day who need your professional expertise, but I wanted you to understand how much it meant to me to have your help.
I have been unemployed, involuntarily, for the past year. I am getting ready to deploy overseas with the US Army, and need to sell my house. Of all the lousy timing, suddenly my furnace goes on the fritz during a stormy weekend with cold weather approaching. With limited funds, all the stress I could already take, and the time and pressure of the upcoming move, your patience and professionalism with me on a Sunday afternoon was a Godsend, Dave.
You helped me through what for you was probably a routine maintenance issue, but, for me, it was a major crisis. I’m an old computer geek, so I can deal with small electrical boards all right, but once I opened up that furnace I was way over my head. I had no real good starting point and really wasn’t in a position to call in a technician on a Sunday and pay premium fees that I don’t have. You spent a great deal of your time and several telephone calls leading me through, diagnosing what you could over the telephone and through email photos (at least I knew how to take digital pictures!), and gave me a good chunk of your Sunday afternoon. You even advised me to cancel the orders for parts I didn’t need to help save me money I didn’t need to spend. I deeply, deeply appreciate your help. Not only did you gain a loyal customer from wherever I am in the world, but your business will be the first one I recommend to anybody who needs HVAC parts.
I am most grateful for your help, Dave. You are a true customer-oriented professional, and I thank you.
Dave you would like to know that following your advice I called a certified technician to take care of my furnace. Since my furnace is a 1982 vintage they always try to selll me a new system claiming that parts are not available for my system. I am close to 80 years old in fix income and try to survive taking care of what I have. I begged the man to at least disconnect the pilot and check if it was plug. He reluctantly did that and found the pilot opening pluged, but he added that the plugged nozzle was not available an insisted in a new system. Following your advice we used some alcohol that immediately clear the nozzle. He charged me $70 dollars that I happily paid to him, but the real hero is you with your advice. I would like to thank you again for your help. I may not be in your computer but two to three years ago a bought that electronic furnace card from you. The reason that I know is because your web page was still in my computer. Have happy Christmas.
Thanks for the information and suggested action. I ordered some strainers and a couple of extra filter elements this evening.
Hopefully they can be shipped along with the nozzles.
Also, the Guide to Residential Oil Heating is very nicely done. It filled in some important gaps in my knowledge base. Good reference.
Oak Harbor, WA.
Thanks, great service. I received my parts as ordered and on time.
Dave - You are a top notch businessman !! Thank you for your
effort in locating the part and your FAST reply to my inquiry.
This has been a real pleasure dealing with you, and I will
pass on my recommendations.
Thank you, again, Rollin G.......
Rohnert Park, CA.
I recieved my control board from you and wanted to say thank you.I just installed it and it works great.I will be buying fom you again!
This is Terry S.... of Dade City, Fl.
I received my capacitor yesterday and I want to thank you for your prompt attention and willingness to correct the error at no charge to me.
As I wrote in a previous message, "When my Bryant breaks again, (as it does at least once a year), I'll be back.
It'll be a nice day to install it tomorrow as the temperature will be in the 70s.
Thanks for all your help, I'm already passing around your company name / good way you treat customers!
Thank you, Dave! I was able to fix the furnace this time without needing the part I thought I did. However, I have saved your website for future furnace crisis'! Thanks for your help! I really appreciate how you stock the parts AND have help available! What a great service for the home owner who can't just toss money at the problem by having the service people come by!
(*no address given on email)
Wow that was fast service! It came less than 24hrs later.
The part arrived today and has been installed. It's in the 70's around here so I'll wait for a cool day to fire it up. They must have flown the part in a supersonic jet.
I ordered the blower motor from your website. You have been very helpful-
Thanks for the quick response. I just ordered the limit switch and just in time for cooler weather.
I appreciate your help and have a good day.
Glen Rock, PA.
Received the combustion fan only 2 days after I ordered it! Great service...
Keep up the great work!
PS: Feel free to use me as a testimonial!
Just to let you know, everything shipped is working correctly. Thank You
That you for your expertise and the follow up
Thomas H......, Audit Manager
Certified Public Accountant
This is excellent – thanks a bunch for your help and offer.
I am so glad I decided to do business with you.