testimonials

**This page updated on Junel 11th 2008, These are just a few of many we have received since Jan. 2001. If yours isn't here were sorry, we did not have room for all of them. A big thank you to all our customers. We have deleted the e-mail addresses and last names to protect our customers privacy.....Dave Porterfield dave@furnaceparts.com

I wired the motors per you instructions and they work perfectly. Thanks for your help and advice. You saved me a lot of money.

Hello Dave,
Following your instruction, the Air Conditioning unit is working now! I also tested the Heating system and it is still
working! Many thanks to your assistance. I should tell all my friends if they need to replace any control boards to buy it from you because you are friendly and the after-sale's-service is terrific! Many thanks again!
Wish you businesses continue to grow and bllossom!
Sincerely yours,

thank you so much for your quick response! This has been BY FAR the best customer service I have ever received by any company-large or small. I ordered two controllers (one as a back-up for my upstairs unit. I will always keep you in mind and refer you to everyone I know, thanks again, Michael M............
Georgetown, tx

Hi Dave:
I just wanted to say thank you for your excellent customer service.
It is greatly appreciated.
Best regards;

Dave

Thank you for all your help and prompt replies. It's nice to see that there are still helpful, courtious people around to help the little guy.

Thank you
Joe S......
Stephens City, VA.

Just a quick note to let you know that the part ordered has arrived today in good order.
Thank you for your excellent service.

Thank you for the excellent customer service and advice. Everything is working great.

Thank you,
part just arrived appreciate the return reply will be keeping your site on my contact list for any future purchases, your site was the only one that had reference replacement parts to products with cycled out part numbers appreciate sites like yours.

Hi Dave,
Thanks for your response to my question.
Keep up the good work.
Garry O......

Part came yesterday.
Installed and working good.
thanks much
Mark T.....
Pasadena MD.

Just ordered. Thanks for all the help. You would not believe what the repair man charged me for one of these… 10 times your price plus an equal amount for labor!.

I wanted to follow up and let you know I did receive the new fan for the inducer blower. The motor /fan work good.
Thank you for your quick response in fixing the issue and your professionalism.

Hello Dave this is Victavius H......, i want to thank you for all that you've done. Everything is working just fine now. I really appreciate it and as long as i'm alive you will have a lifetime customer.

Thanks a million, you really saved the day. Got the part this afternoon, have it installed and the furnace is running just great!

Hi Dave,

I just wanted to let you know that the A137 draft inducer blower unit worked just fine. It was exactly like the one I had. THANK YOU SO MUCH, YOU GUYS ARE GREAT!!!!... I will definitely keep you in mind for future needs and refer all my friends based on your overall great service and price.

Thanks again.

Ron S

I wanted to follow up and let you know I did receive the new fan for the inducer blower. The motor /fan work good.
Thank you for your quick response in fixing the issue and your professionalism.

i want to thank you for all that you've done. Everything is working just fine now. I really appreciate it and as long as i'm alive you will have a lifetime customer.

Dave, Thanks a million, you really saved the day. Got the part this afternoon, have it installed and the furnace is running just great!

I gotta say I’ve run across several customer oriented web businesses, but I think I have to put you right at the top! My preference is never to have to buy any furnace parts, but if I do, you will be the first I try!

Wanted to thank you for your quick response and delivery of my part. I’m back up and running great. Thanks.

Wow thank you for the great advice and fast reply too. It's running fine right now after fiddling but I will check those items if it acts up again. If it all looks good and still gives me problems I think I'll buy a switch and swap it out. Thanks Again!

Thank you! The draft inducer arrived yesterday and bolted right up! You’ve given great service in determining the correct part and deserve the accolades I’ve read on your site. I own multiple apartment buildings and I will certainly be a return customer when a furnace needs parts….. not that I’m looking forward to that. At least I now have a reliable place to go when I need help.

Thank you for the A/C Motor and capacitor. They both fit like a glove and work perfectly and your shipping was really fast. I put your web site on My Favorites and will recommend you. Thanks again,

Dave & Malinda S.....

Hello again, Thank you for your response. I was able to get the controller to work after getting my pilot light burning properly so the unit could sense the flame. I learned some things and now it works. Thanks again

Hi Dave, I just wanted to let you know that the motor OBM-1725RPM was a perfect match for my old Lima. (Specs below in green) So if you ever run across this motor again you will know you have a match. The only problem was like you said, it doesn't have the screw threads for the transformer to attach. That's no bid deal, I just used some large wire straps I have that should work fine. Also the motor was easy to reverse the direction with a two wire terminal swap. I'm glad that was the case since I forgot all about the direction problem with all my other worries. I just thought you would like to hear that. Thanks for your help,

Thanks Dave, I wish I had found you a year ago when i needed som parts for my Amana--I'll have to recommend you to my friends at work.

I just wanted to get back to you and say THANKS! The other correct parts came the next day. BTW, the furnace is working fine now that I have the parts

Thanks for your attention to my order. I am greatful for all of your help. I look forward to doing business with you again.

Hi Dave,

My bad. I opened the box that I thought contained the 'Fan Controller Board' and determined it was just terminals and the 24V transformer. So....you were right that it was the ignition module that I am after. I have ordered it from you. Thanks for the easy link you sent me!

Thanks again for your great service!

David S.......
Boulder, CO.

Dave you are awesome! Thanks for the heads up- I fixed the switch temporarily but we need that new one quick. I was very impressed to hear your voicemail on a Sunday afternoon.
Thanks- I'm ordering again now and will buy more from you as my Tranes require!
Ryan G....
Raleigh NC

Dave- Thanks for your help on this order. I got my sister-in-law's furnace repaired and in good order quickly, thanks to your fast service. Your detailed instructions were very useful also. I thought that I would know what to do since I am an electrical design engineer with plenty of heating and controls experience. But your instructions gave me some good tips on how to replace the elements.

Bob S.......
Redmond WA.

Folks,
I got the part, FABULOUS SERVICE!
Thank you.
Michael B...............
Alexandria, VA.

Thank you! We received the part 20 hours after ordering the it from you guys on the internet! You are awesome we will keep you in mind for furture orders. Thanks again!!!! Julie W...
Marysville OH.
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Dave, Everything is connected and working great. We hope to save a few pennies this winter. Thanks, Dylan

You are great Dave. Thanks I will be coming back if I need anymore parts.
Happy Holidays.
Cheers
Sri
Round Rock, TX.

I JUST WANTED TO LET YOU KNOW THAT MY FURNACE IS WORKING GREAT. THANKS AGAIN FOR YOUR HELP, JOHN D.

UPS arrived at about 11:00 with the ignitor... In its simplest form... You ROCK!! Thanks so much!

Man - I was netting all over the USA just to find a simple $30 part and nobody could even hint at a "I need it now" scene. Even ******* said "two to three weeks"..

Then I run across furnaceparts.com (that's a hot domain - keep it!!) and you are essentially right down the street.

I will order - but send to my work addy in Redmond as there will be someone to sign for it if I am not here

I am placing the order now - and taping a print of your homepage in the crawlspace next to the (dead) furnace.

Thank you, Dave. We really appreciate you being in business, as our equipment is so old no one else even bothers trying to stock the things we need. God bless, Jesse & Priscilla
Odessa, TX.

Dave. Thanks for the phone call, the great service and going out of your way to get us the part quickly. My daughter and son-n-law called me this morning Saturday at 10:30AM, 12/8/07, to say that they got the ignitor, it was installed and they have heat. Again, thanks again, I really appreciate it.
Richard B................

I’m not sure if you remember me, but I’m the guy who placed the orders Sunday afternoon, December 2nd, for the York furnace parts, and you called and spent quite a bit of time helping and counseling me. (Order #s 17872, 17873, 17877).

UPS brought the circuit board and limit switch late Tuesday, and I went to work replacing them. It looks like you were right, and the circuit board was the problem. I was able with your telephone counseling to replace the board in a short period of time and get the furnace working again. It appears to be working great now, better than ever, in fact. It may not seem like a big deal to you, you probably talk to dumb homeowners like me every day who need your professional expertise, but I wanted you to understand how much it meant to me to have your help.

I have been unemployed, involuntarily, for the past year. I am getting ready to deploy overseas with the US Army, and need to sell my house. Of all the lousy timing, suddenly my furnace goes on the fritz during a stormy weekend with cold weather approaching. With limited funds, all the stress I could already take, and the time and pressure of the upcoming move, your patience and professionalism with me on a Sunday afternoon was a Godsend, Dave.

You helped me through what for you was probably a routine maintenance issue, but, for me, it was a major crisis. I’m an old computer geek, so I can deal with small electrical boards all right, but once I opened up that furnace I was way over my head. I had no real good starting point and really wasn’t in a position to call in a technician on a Sunday and pay premium fees that I don’t have. You spent a great deal of your time and several telephone calls leading me through, diagnosing what you could over the telephone and through email photos (at least I knew how to take digital pictures!), and gave me a good chunk of your Sunday afternoon. You even advised me to cancel the orders for parts I didn’t need to help save me money I didn’t need to spend. I deeply, deeply appreciate your help. Not only did you gain a loyal customer from wherever I am in the world, but your business will be the first one I recommend to anybody who needs HVAC parts.

I am most grateful for your help, Dave. You are a true customer-oriented professional, and I thank you.

Dave you would like to know that following your advice I called a certified technician to take care of my furnace. Since my furnace is a 1982 vintage they always try to selll me a new system claiming that parts are not available for my system. I am close to 80 years old in fix income and try to survive taking care of what I have. I begged the man to at least disconnect the pilot and check if it was plug. He reluctantly did that and found the pilot opening pluged, but he added that the plugged nozzle was not available an insisted in a new system. Following your advice we used some alcohol that immediately clear the nozzle. He charged me $70 dollars that I happily paid to him, but the real hero is you with your advice. I would like to thank you again for your help. I may not be in your computer but two to three years ago a bought that electronic furnace card from you. The reason that I know is because your web page was still in my computer. Have happy Christmas.

Thanks for the information and suggested action. I ordered some strainers and a couple of extra filter elements this evening.
Hopefully they can be shipped along with the nozzles.
Also, the Guide to Residential Oil Heating is very nicely done. It filled in some important gaps in my knowledge base. Good reference.

Everyone:
Thanks, great service. I received my parts as ordered and on time.
Regards,
Alex R.........
Freehold, NJ

This is Terry S.... of Dade City, Fl.
I received my capacitor yesterday and I want to thank you for your prompt attention and willingness to correct the error at no charge to me.
As I wrote in a previous message, "When my Bryant breaks again, (as it does at least once a year), I'll be back.

It'll be a nice day to install it tomorrow as the temperature will be in the 70s.

Hi Dave,

Thanks for all your help, I'm already passing around your company name / good way you treat customers!

Thank you, Dave! I was able to fix the furnace this time without needing the part I thought I did. However, I have saved your website for future furnace crisis'! Thanks for your help! I really appreciate how you stock the parts AND have help available! What a great service for the home owner who can't just toss money at the problem by having the service people come by!

Hi Dave
The part arrived today and has been installed. It's in the 70's around here so I'll wait for a cool day to fire it up. They must have flown the part in a supersonic jet.

Thanks for the quick response. I just ordered the limit switch and just in time for cooler weather.
I appreciate your help and have a good day.

After taking another look at the furnace, I did locate the igniter and there is a visible crack on it. I've ordered two replacement igniters for my furnace from your site.

Hi Dave: Got the motor this time! Installed and works great, thanks for your help.

It has now been over a month since you replied to my inquiry about various parts for our boiler, and I apologize for taking so long to respond. Since our last correspondence, I have realized we ought to replace the whole thing - it is 70 years old and just has too many problems to be worth the effort, after all.

But, I certainly appreciate your good and prompt information, and I have mentioned your company to others. God bless and have a great rest of the year.

                         - Jeff Z.........
                          Arlington, MA

Dave,
Thank you for your great service.
We received the parts yesterday.
Lisa C.....
Wilmette, IL.

Your customer service has been second-to-none. It has been a pleasure dealing with you. Take Care!

Thanks for the good service and freight refund. I will recommend you whenever I can.

Just wanted to let you know that the oil pump arrived on Thursday afternoon, I installed it yesterday, primed with no problem and everything is working fine.

Hi, Dave!

This morning I got the capacitor and the hard start kit that I ordered from you yesterday. Great service!

I already installed them and so far, so good. Seems that you might have saved me about $3 grand, as my old INTERTHERM heat pump compressor/condenser unit (which a couple of so-called "pros" had told me to junk) is back on its feet and cooling beautifully in today's 98º weather here in FL.

I do not know if this was the cause of my troubles with the compressor or not, but when I personally installed the parts I bought from you I gave the entire unit a thorough checkup and cleaning and I'll be gosh $%&#*+ if I didn't find a carbonized dead lizard straddling across the compressor's 3 main power connectors at the base! The poor thing must have crawled into the terminal cap when the compressor was off and got electrocuted by the connection that is always live (I have a 2-line, single pole contactor, with L1-T1 always energized.) I wonder if the dead carcass was providing some sort of an unwanted "bridge" or resistance between all the terminals. What do you think? Is this possible? *Dave , quite possible surprised your HVAC pros,did not notice this, before they told you you to junk your heat pump *assuming they actually came out and looked at it.

Another couple of questions if I may, Dave. According to my schematics, my compressor (a COPELAND CR42K6-PFV-260) is equipped with a crankcase heater strip that gets it's power across terminals L1 and L2 of the contactor; in other words, it is always on. Given our FL hot summers and the fact that we have very mild winters, is this heater strip really necessary? Wouldn't I save some money (and help the compressor stay cooler) by disconnecting the strip? *Dave I would leave it hooked up, especially On cool nights in winter, even in Florida.

At any rate, a BIG THANKS! I'll be sure to be back next time I need some parts. Keep up the good work.

Best regards,
Rafael G............
Clermont, FL.

For future reference the replacement contactor was an exact match and worked wonderfully. I will recommend your service to all my friends and family. Thanks again for your extra time helping me.

Dave,
Thank you for your diligence on checking for the correct part. The fan motor worked perfectly.

Regards,
David C.....
Manassas, VA.

Thank you. We will be doing business with you again in the future.

Donette M.......
Holbrook, AZ.

Thank you,
I have just placed my order. I really do appreciate you assistance with the York pressure switch

HEY DAVE,
                GOT MY PARTS LICKEDY-SPLIT , FINALLY GOT AROUND TO CHANGING IT OUT. GREAT SERVICE.
                 YOUR COMPANY SAVED THE DAY AND SAVED US A LOT OF MONEY !!!!!!!
                                                                                                                         C.E.
                                                                                                                             LUVERNE MN.

Thank you Dave for the fast reply and shipping on my Janitrol transformer

Cheers,

Andrew L...
Bloomington, IN.
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Thanks Dave.... Appreciate it... Just ordered the replacement furnace blower motor... You obviously know your stuff...

Hey Dave!
Many thanks for the handling of everything. We promise should we need parts for the furnace again we will look your way and we will certainly recommend you to others. Again, our thanks!

You run a great shop there.
Thank you for calling me and confirming I bought the right blower, and also the pointers on installation.
Wish you best success with your business.

Thanks for you help this afternoon on my Trane. Have ordered two Hot surface inginiters

Dave,
You have an awesome idea with this furnaceparts.com website. I just ordered a furnace ignitor from your web site for the first time. I hope this goes well. I am a do-it-yourselfer and mechanically inclined. My brother is a heating and cooling guy and he has taught me a few things. Thanks for making parts available to the general public.

Dave,
Received my motor today, thank you! I will recommend you to my colleagues as a resource for those really hard to find ones.

I just wanted to say thank you for shipping out the parts I needed so quickly. I received them this afternoon (one day delivery) and put them in. All works well and should come in handy since we are getting extreme season lows for the next 4 days here in PA. Thanks again for the quick delivery.

Hi Dave ,
that is what I call service I sure did not expect my part to be shipped the same day I ordered. I'm still waiting for the order from a*******another online store that is 2 weeks now the told me when I called it was shipt but I got no tracking # by email one thing for sure that is the first and the last time I be dealing with them . well thanks again for the prompt service
Richard
Sault Ste Marie, MI

Recently I ordered several parts for a janitrol furnace and just wanted you to know all parts arrived in excellent shape and and thank you for allowing me to return that igniter that I ordered by mistake . The furnace works like new actually works better then it did when it was new. Thank you very much for your great service and will order from you again in the future. Hoping you stay in business for many years to come. Have a Happy Easter and once again THANK YOU.

David W......
Elizabeth, PA.

Dave,
Thank you for all your help. Things are working perfectly now!
Mike V.
Billerica, MA.

Thank you Dave for your help… I just placed my order today for this part!
~Ethan W....
Naperville, IL.

Hi Received blower today and had professional install it works great. Thanks for the great service and tremendous savings.
I Will keep you in mind for future needs thanks.

Thanks for the info. and all your help.
I definately would recomend you to my friends in Toronto.
Kenny N..

Dave,
I installed the combustion inducer blower as you said. It works perfectly!
Thank you for your patience with me and your perfect direction.
Mike V....
Billerica, MA.

I just wanted to thank you for your exceptional service! I placed my order on February 13th, it was shipped the same day and I just received it this morning. Fantastic! Thank you again for the fast turnaround and quality part.

Good Afternoon Dave,

The draft inducer came this morning about ten and I had it installed and operating by eleven which made the people very happy. I certainly appreciate the fast service but more than that I appreciate the personal attention that was instrumental in getting me the part that I needed quickly. That's not something that I'm used to with most suppliers, especially on line suppliers. As I'm trying to retire I don't anticipate purchasing a lot of parts but you can bet that the parts that I do purchase will come from furnaceparts.com.

Thanks Again Dave,

Bill S......
Warrensburg, MO.

Dave
thanks for the quick service. I had a guy at my house on saturday and he told me 795.00 dollars for the motor . I liked your price of $141.79 a whole lot better. thanks again
Chris L.....
Reading, PA.

Thanks Dave !
My ignition module arrived noon Tuesday. I had my heat back on ten minutes later.
When I removed the original module, 16 years old, it had about one ounce of red clay insect nest caked on the circuit board .
Thanks again for the amazingly fast service and thanks for offering service to the average Joe homeowner.

Hi Dave, I have bought from you before. I think your company is great. I ordered the part.

Thanks for the help. ...and for having the part in stock. it's kind
of cold up here right now...

Thanks Dave for your wonderful and very useful suggestions. I am ever grateful to you.

Thank you for the prompt service. Replaced the part and now everything is working fine.

The ignitor has arrived and my house is already warming back up! Thanks for the follow-up. I'll be sure to check your web-site again when I need more parts.

What a welcome relief.

It was the correct part and only took me 10 minutes to install. Turned the furnace on and it's working like a champ. Thank you for the quick delivery and follow up. I would definitely do business with you again.

Mark H.........
Overland Park, KS

Mike F......
Eugene, OR.

11/8/06

Dave

Received my draft inducer blower today and it is installed and working great. Thanks for the quick processing.
Ray A....
Le Claire, IA.
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Thank you Dave. No worries... will definitely go back to your site next time I need part replacements.

Henry C......
Pickering, ON.
Canada

11/7/06

Commendably speedy service! Thanks! And your high standards also show in supplying the tracking number.

All best, --Peter K........
Guilford, CT.
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Recieved the part today . Took longer to beat the squirrel cage off then to do everything else . Thanks for the great service and pricing , got a price on the part up here just for giggles, they wanted over two hundred with taxes.

Thanks
Jeff N.....
Greely, ON.

11/4/06

Thank you, Dave. I placed my order today for the part you confirmed to me below. I appreciate your quick response and assistance.

Ray A.
Leclaire, IA

11/3/06

Hi Dave,

Thank you so much for your prompt and considerate reply. Yes, a tech who happens to be one of the owners of the company I work for was already there and told the customer that there 48 yr. old furnace is not worth repairing. I spoke further with the tech and he did say that it would be something indeed that he would have to go back again under the 1 year warranty and parts guarantee. I just wanted to be sure that the tech was honest. The customer felt that he was being wrongly manipulated into buying a new unit. Your answer has helped in two ways. 1. provided me with more information I can give to the customer. And 2. Ensured me that my boss does after all have integrity. I really appreciate your help. I wish you unexpected blessings and success in your endeavors!

RE>

Hello CC

By squirrel cage, he is likely referring to the squirrel cage blower wheel. At 48 yrs old, it is likely a belt drive blower. Also The OEM blower wheel would be obsolete and unavailable. There are after market blower wheels of various sizes made by a co. well known in the HVAC industry “LAU” however, nothing exactly the same size would be available.

As to whether or not the furnace should be replaced, likely at that age it probably should be. Only an on-site evaluation by an HVAC tech can determine that, however,if its really old and obsolete, most HVAC cos. Will not spend a lot of time on repairing an old furnace that they figure will come back to haunt them with more problems later on. In fact at labor rates in most Metropolitan areas at $100 per 1/2/hr and up, most techs are told by their employers to just sell a new furnace when they run into an old furnace with difficult problems involving unavailable parts etc,

Dave Porterfield

dave@furnaceparts.com

Sincerely,

C. C. , New York, NY

10/31/06

Hello Dave..

That's service above and beyond my expectation.

Just wanted to thank you for everything. The draft inducer arrived before noon today. It arrived safe and sound. I will install it tomorrow evening.

Thanks again...

Stuart

Hillsboro, Oregon

10/29/06

Dave, I want to thank you for your outstanding service. I received exactly what I ordered and sooner than I expected. I will not forget it. Regards, Eldon O....
Kasota, MN.

10/26/06

Dave: Received the part yesterday, installed it, and fixed my furnace problem. Thanks again for your great customer service.

Alan S.......Winfield, WV.

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Hi Dave,

Parts for my 24 year old Carrier furnace are scarce and expensive but you sent me just the right part I needed at half the going price and it arrived a day earlier than expected. Thanks. I'll be back.

Pat W.

Rockville, MD

10/20/06

Dave

Thanks so much. The wheel had just corroded away to nothing from the
exhaust gases. I think it really should have originally been made of
stainless. I am just happy that I don't have to buy a whole new motor.
Ben H....
Raleigh, NC

10/19/06

Dave

I just wanted to send you a thank you note for your great prices and super fast shipping. A local furnace repair tech quoted me $340 on the furnace control board that you sold to me for $115. It took me all of 20 minutes to install it and everything has worked perfectly. I will definitely order from you in the future! Thanks again!

Kirk S....
Kansas City KS.

10/18/06

Dave-

I received my part and it worked fine. My furnace is fixed!

-Thanks
George L......
North Grafton, MA

10/17/06

Dave,

I recently placed two orders with furnaceparts.com and I just wanted to thank you for your excellent service and low prices. My orders were processed with lightning speed and I received them much quicker than I expected. It was a pleasure dealing with you. It seems that service such as yours is rare these days.

Should I require any parts in the future, I will be a return customer.

Best of luck with your business.

Regards,
Joe W.....
Philadelphia, PA

10/16/06

Thank you,

I appreciate your business practices. Thank you very much Dave. I will tell everyone of your wonderful web site.
Thanks again Arcadio P.... Joliet IL

10/14/06

Dear Dave,

When the Carrier service people came to the house they said we needed a new inducer motor and blower assembly. They told us we needed a new furnace and gave us an estimate.

We do not have the money to do that at this time. I am retired and my wife is disabled. I took the assembly apart and looked at the furnace. Apparently the grand kids had filled up most of the air pipe with rocks and so the furnace was not getting enough air. Since I removed the rocks the furnace is heating very well.

Thank you for getting back with us and caring about our problem. You can be assured that when we need anything that you sell we will be going to your website.

Thank you,
Richard F........
*city and state not given

10/11/06

Again thanks. :) You've got my return business.

Be Well;

K.Y.
Huntington, UT.

10/9/06

Hi Dave, I just wanted to thank you for the prompt delivery and help during my recent purchase, the part arrived on time and works perfectly. I feel good that I now have a great place to buy parts from and save money as well, I will share this with all of my friends. Again Thanks

Joe S.......
Galena, OH.

9/26/06

Wow, thanks for the quick service! Its starting to get cold here in Minnesnowta.

Lon T.....
Golden Valley, MN.

9/25/06

Thanks Dave. I will remember you next time. My A/C is really old too!
Ron N.....
Tigard, OR.

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Order received 9/23. Great service Thank You.

Harvey H.....
Colorado Springs, CO.

9/13/06

Dave,

Thanks again for everything! The part did arrive late yesterday, but in time to be installed and now the old heat pump fan is working perfectly once again. You saved us a lot of money!

Blessings and kindest regards,

John L...... and family
Carmel, IN.

8/21/06

Just a note to say thanks.

I was a little surprised when I received the motor that it was different than the one I was replacing. After scoping out the situation I saw that it was made to bolt directly to the cover with out the bracket the old one used. Long story short all went well and I am cooling it again.Thanks for the great parts, great service and prompt shipping.

David B... .
Kernersville, NC.

8/15/06

dave

I hope that you get this message....thanks for your help, I never even knew that what I had was a carrier.(it was given to me by my boss when I used to work at ** ***..hvac company) I have only been doing this for the last 3 years and there is a whole lot to learn....nothing like chasing ghosts.I look forward to doing business with you in the future. I dont know where you are located but those people are lucky to have you around,,,you know what you are doing!

mark

kansas city, mo.

8/11/06

Hi Dave:

Thank you for your expeditious handling of this matter. Am looking forward to getting the vent fan running again.

Hopefully, will never need another part, but if I do I am certain that you will be the first I would look to for parts.

Again, thank you very much

Erv
Eagleville, CA.

8/3/06

Dave-

I just wanted to thank you for shipping my circuit board to me so quickly. I installed it last night and it works great.

Jason R
Adrian, MI.

7/31/06

Dave,

It's amazing that as a homeowner I wasn't able to purchase this part locally. Thanks for having this circuit board available and at a reasonable price (and at a reasonable shipping rate too).

John R...
Chatham, NJ

7/1/2006

We would like to thank you for the prompt service. The part arrived in record time and is installed and working perfectly.
Thanks again,
Larry and Sue H....
Des Moines, IA.

Hey guys,
Your website was easy to use, quick, and to the point. Nice job. I ordered my part.

22 minutes from order to shipping ... must be a world record!!!
Jim G.....
Phoenix AZ.

Thank you for the excellent service once again, i appreciated the note you sent along to help me correctly install the condenser motor & capacitor. Look forward to doing business with you in the future, and i will be passing along your name & company to other potential Customers. :-)

The Fasco D463 inducer motr was a perfect fit. Thank you! We did have to make some modifications for the connections, but that wasn't too much of a problem. Thanks again!
Sandy M-------
Rancho Murieta, CA.

I just wanted to say as a contractor myself I specialize in home construction and appreciate your service for the do it yourselfers ,not only are you saving the common man a huge bill but also giving the general handyman who has knowledge of the application but can't find the part a big break.As a fellow trades person myself , I thank you for the great parts supply and wouldnt hesitate to mention your store to fellow tradesmen that run into problems also. thanks Dave you are the greatest.
Jason B.........
Hamilton, ON. Canada

Thanks for making these parts available. Your prices are great, and is saving me a lot of money.

Thanks for your service. I had the control board installed a few minutes after it arrived and evrything is now working great! No longer having to manually turn the unit on and off.

Thanks again,
Robert C.............
Hockley, TX.

I would just like to say that I am very impressed with your service. I recieved this order on the 29 of December after ordering it on the 26th.
The part was exactly what I needed and was instaled in less than an hour. I will definetly use your site for future needs and tell others of your service.

I received the new exhaust vent fan last night and had time to install it. The furnace is back up and heating the house.
Thanks again for the quick and honest service!!!

Ignition module arrived. We put it in ...in 5 min. And it works just great. Thanks so much for such prompt delivery. It saved our holiday...and our family from freezing here in Portland.

Thanks very much for the update and thank you for getting these parts out to me quickly. I appreciate it very much.

Brian Y.....

Spotsylvania VA.

*******

Dave

You have a good web sight and our companies will be using you again in the future.

Jerry E.......

Edwards Mo.

12/16/05

Thank you so much for all of your efforts to get this part to us. It is now installed and the lady with the four kids are cozy and warm. She and we were very concerned for her with temperatures scheduled to dip into 40's tonight and climbing only into the 50's for the next few days. Thank you again for all you did to make this a successful day. Happy Holidays to you and yours. Sincerely, Kenneth P.....
Corpus Christi, TX

12/7/05

Part delivered safely 5 Dec and installed, Thank you very much for excellent service.
Malcolm W.....

Redondo Beach
CA
*****

Dave,

I received my new stack control today and installed it. All systems seem to be a go. Working flawlessly as hoped for. Thanks again for your help.

By the way, my outside thermometer reads 7 degrees. Next time I need a part, I'll contact you sooner (like August).

Bob F.... Burton OH.

****

Dave

Thanks.

And may I say I am extreamly happy with your web site. You always seem to have the items I need when nobody else does and get them to me in a timely fashion as well. Your customer sevice is great as well.

Dave H.............

Appleton WI.

12/1/05

Dave

It has been a pleasure to deal with you. I was a little worried you wouldnt have the part in stock as no one else did but you did exactly as you claimed and shipped it out. I look foward to using you again in the future. Thank you!!!
Steve S....
SLC, UT.

11/30/05

Dave, Thanks so much for the outstanding service and fast shipping. I have searched the web high and low, shopped every local retailer and no one has been able to beat your prices and certainly not your service!

Sincerely

Pete C.....
Enumclaw Wa.

*****

Dave
Received the part today and spent 15 minutes installing it and saved myself $350.00. My local HVAC service co. wanted $300 to install the circuit board. I will be more than happy to pass on furnaceparts.com to my friends.

Thanks Dave

Dave S........O'Falllon IL.

11/23/05

Again, MANY thanks. I've already sent emails to my technically oriented friends (also engineers) and relatives who are likely to do some of their own maintenance.

And hope you have a great Thanksgiving too--now to dash off to the car for the 8 hr trip.

Dick P....... Northbrook IL.

11/18/05

Thank you Mr. Porterfield for all your help.

God Bless,

Minister Z......

Greensboro NC

***

Thanks Dave,
The simple problem was in the stack part. The stack needed to be reset "clicked". Also It needed a cleaning (new j strainer and nozzle stone).
Thanks for your much appreciated reply. I'll be looking to purchase that book don't you know. I am moving and the new furnace is oil forced air!
God Bless you,

Jeff O******* from New Jersey

11/17/05

Hey Dave Got my part on the15th. Thanks for all your help. Heater is working great. Thanks again. Jame M.

Jemison AL.

***

Dave, Thanks for you help on this order. Everything is up and running.

Glenn

Cave Creek AZ

****

11/16/05

Hi Dave,

My son has heat! Thank you so much for your prompt assistance. It will be in the 20's here tonight w/snow, so the furnace got repaired none too soon! I will certainly send people you way if I get the opportunity. Thank you again.

Amy P...

Imlay City MI.

11/10/05

To all,
Thanks for the great service! I got the parts yesterday and I installed them right away. Everything is working just great!

Kevin Y....

Elburn IL

****

Same furnace. Your hint about the fan control button did the trick. I just pushed it all the way in, pulled it back out, and turned on the power. Not sure how this could have been tripped other than the cleaning that I did 2 weeks ago. But it worked fine until last night (?). Anyway, everything seems fine now and I appreciate your help. You saved me some $$$$. Next season I'll be buying some electrodes from you for the burner -- mine are on their last legs.

Thanks again!!

Jim B.......

Landrum SC

11/9/05

Hi Dave,

I received the electronic fan control unit today and installed it in less than 20 minutes. Thanks again, my furnace is up and running again, the combustion blower was just turning on and off continuously with my electronic thermostat while it was not calling for heat, but ran fine when calling for heat. Very annoying at 3AM. We expect snow within the next couple of weeks and the temperature is starting to get a little cold, so it arrived just in time. You probably saved me a few hundred dollars by not having to call a technician. I'm sure they would have charged around $300 Canadian for the part, $100 for the diagnosis, and $100 to install the new unit.

Thanks again,

Richard C.....

Kingston, ON

Canada

****

Thank You again for all your help I got my part yesterday and it,s just what I needed.

Jeff B... Westport Isl. , ME

11/2/05

Dave – no worries, part arrived today! Installed and working…. YIPPIE R
Ventura Ca.

****

11/1/05

Thanks a lot for your prompt service. I will recommend you to my customers if I ever need to order from your site again.

Thanks,

Andy

Seabrook NH

10/31/05

Dave,

Thanks so much for all the information and effort. I have ordered the conversion kit and have decided to hang on to the previously ordered ignitors to insure I have spares.

It's been a pleasure doing business with you.

Thanks,

Bob B..
West Seneca NY<
***

10/24/05

Wow!
What great service.
I really do appreciate it.
Most people talk about it, but you really do deliver.
thanks.Howard.
Kirkland Wa

10/22/05

Dave,
Our family thanks you for helping us obtain the correct part for our furnace so easily.
You site was very informative and did the job beautifully. However, the attention you paid to the photo we sent via e-mail, and your follow up phone call, made me feel very comfortable doing business with someone clear across the country.
You have a fantastic service and I would recommend you to all my friends and family.
Here's to Dave....empowering the common man....3 cheers !!!
The B....e Family
Newbury, Ohio
*****

David,

Thank you for all the information, this gives me some of the questions I need answered.

You have been great help,

Ron

*****

10/21/05

Thanks for the fast service! The parts arrived yesterday and look to be exactly what I wanted.
Also thanks for adding those to your catalog.

Tom G....
Horicon, WI.

*****

10/19/05

Dave, thanks for the help. The new board is OK, works fine.

Thanks very much for your concern and help.

Your company, in today's time, is rare, to offer parts and help.

R. U....

ICD Specialist

Hendersonville, TN.

******

10/14/05

Thank you for your quick action.
Barry in Kingston, WA.

******

10/7/05

Dave,

I wanted to thank you for the quick response in answering my question all those weeks ago. (how the time flies!) I ordered the part right away from your company and it arrived very quickly and in excellent shape.
The blower unit installed easily and the furnace fired up and ran fine. It was a big relief to know that with the heating season (finally) getting ready to start here in the Northeast, I'll be able to keep the family warm!

Thanks again to you and everyone else at Furnaceparts.com for your excellent help!

Sincerely,

Charles K.......
Waterloo, NY

*****

9/29/05

thank you for your expertise help. I appreciate it.

Tracy, Sparks, NV.

******

9/23/05

Dave

I Placed the order and wanted to thank you for all your help,I will refer you to any one that needs parts, thanks again.

Tom R , Southgate MI.

*****

9/22/05

Dear Dave, I have already received the order. What prompt service! Thanks.

Bruce
Battleground WA.

*********

9/11/05

Thanks for giving a prompt and courtious response....we also thought our first opinion was a bad one as our furnace repair man told us our 1995 furnace is "outdated and obsolete". So we will take your advice and look for another opinion.

The reason we did look in your site, is that our son bought furnace parts from you a year ago and said to look at your site as he had a good experience with you and quality parts.

Thanks again,

Don & Darlene L....
Hawkins WI.

****

9/8/05

Thanks Dave. I received the part yesterday and it works great. You saved me over $400. The local AC repair shop here wanted to charge me $480 just for the part! I don't know anything about HVAC but I knew that circuit board was not worth $480 bucks. It took me 15 minutes to install and now my house is comfortable again.

Thank you very much!

Sincerely,
Chad H........
Mount Pleasant, SC

****

8/30/05

You are the best! Thanks Dave and I'll keep you close by for the future. Very prompt reply. Thankyou very much. Chris.

****

8/15/05

Dave,

I received the motor today. Everything went well, had to turn the bolts around like you said and the directions explained the wiring convention for a 3 point capacitor so there was no problem with the wiring. I want to thank you for all your help. We have had some brutal weather - 99 degrees and humid. It's nice to have the house at a cool 74 degrees again.

Rick

Setauket NY

****

8/13/05

Just wanted to tell you what a nice experience it has been doing business with you. Fair price, great, no, excellent service and very helpful in assisting me to find the part I needed. Thank you,
Bedford D.

Jeffersonville IN.

*****

8/4/05

Dear Dave,

Thank you very much for your prompt reply. Your answer was all I needed to reassure myself that I ordered the right part. I will recommend your website and the EXCELLENT customer service to all of my friends who are DIY’s like me.All the best,
Norbert K....
Toronto, Canada
***in answer to below;

Hi Dave,
I am sorry to take your time on something so trivial, but I have to be sure that I have ordered the right part. I have an old Honeywell fan and limit control model L4064B 2624. According to your explanation I should just measure the probe length (11 ½”), which I did and ordered the L4064B 2210 11 ½ inches. I was quite confident I ordered the correct replacement part. My only question is if you could confirm I made the correct choice since an HVAC pro started confusing me that I can burn down my house if I put a wrong replacement part in my York furnace.

Your answer is greatly appreciated and anticipated.
Thank you most kindly.
Best Regards,
Norbert K.....

Hello Norbert
As long as you read, understand and follow the instructions that come with the part, you should not have any problems installing the part. Also pay close attention as to whether to remove the brass tab or leave it in, as per the part instructions. If yours needs to be removed, just twist the tab with a pair of needle nose pliers, until the tab breaks and pull it out, *as per enclosed instructions.

Quite frankly, I think your HVAC pro just wanted to sell you his part. My suggestion would be, If you are going to have an HVAC Co. install the part, that you call a different co. from the one that gave you that info. The Honeywell L4064B2210 is a correct replacement for ALL Honeywell L4064B series 11-1/2” probe fan & limit controls, as your HVAC Pro already knows or should know.
Dave Porterfield

*****

7/27/05

Thanks a lot for your quick reply. I have the new board installed thanks to your instructions and everything is working fine.

I will keep your company at the top of my list for any future needs I might have.

David Mc.....
Columbus, Ohio

*******

From: furnaceparts [mailto:dave@furnaceparts.com]
Subject: RE: Janitrol timed fan control

Hi David

On your old -03 board there were 2 terminals labled “Y” , they were jumper connections between the yellow wire from your room thermostat to whatever color wire coming from your outside unit that connected to the other “Y” terminal on your old board. The new -04 board has no “Y” terminals. The 2 wires previously mentioned are spliced *wire nutted together and do not connect to the new board at all.

Dave Porterfield

dave@furnaceparts.com

From: D. R. Mc.....
Sent: Tuesday, July 26, 2005 11:35 PM
To: dave@furnaceparts.com
Subject: Janitrol timed fan control

I ordered a janitrol timed fan control part #B18099-04 to replace my B18099-03 for my Janitrol HVAC unit. While the new board is supposed to be a direct replacement for the old one, I'm having trouble installing it because there is no place for the yellow wire from the thermostat to connect. The layout of the new board is a bit different from the old.

Do you have instructions to help me install the new board? If not could you direct me to a place where I could obtain these instructions?

David Mc.....

7/26/05

******

7/26/05

Hello Dave,

Thanks for shipping the item and providing the tracking information.

Also, I appreciate for your diligence and prompt responses...I'm somewhat leery of internet ordering at a place for the first time, as I've had bad experiences with some suppliers...

Your service has been very impressive...If this capacitor doesn't fix my AC, then I will likely be contacting you regarding a new outside unit.
:-)

Thanks again,
Murray H.........
Hudson, NH.

******

7/25/05

Dave -

I wanted to take a moment and thank you for both your expert advise and fast service. My local dealer wanted $320 plus tax for the part I needed, whereas I purchased it from you for $160. Even with overnight shipping, I came in at only $200 total. Within 18 hours, I had the part in my hand. An hour later, and my central air was working again . . . just in time for a long weekend of 99+ degree weather. I will definitely look to your website first for all my hvac needs. Keep up the good work!

Most sincerely,

Jeff W......

Mahomet, IL.

*******

6/18/05

Dave
I thank you for your speedy response. we will make future purcahses with your company. once again thank you!
Jamie B.....

Loveland, CO.

5/4/05

Notes: Dave,
Thanks so much for your help in getting the correct part. I will recommend you site to everyone I know. You're the best.
Steve F.... Golden, CO.

******

5/2/05

Thanks for the follow up, I did what you recommended earlier today and also cleaned out the pilot gas line and orifice. All is good, I will keep your info for when I need to purchase a part.Have a nice night,

Ron H.......
Minneapolis, MN.

*****

4/29/05

Dave,

Thanks for taking the time to research and reply to my question. I appreciate the help.

Thanks again,

Jim H......

******

4/9/05

Dave,

Thanks so much for the excellent follow up and the quick shipping...I am so sorry for the problems I caused through this - I cannot even remember how I got so muddled. I plan to do all my ordering through you in the future and I will recommend your operation to everyone here at U.... D......

Thanks again,
Tim De......

******

3/21/05

Hi Dave

Thanks for your prompt shipment. I have put the oil burner motor in and all is well. Order No: 9xx4 If i need more parts and i will sooner or later i will order them from you.

Robert T.....

*******

3/5/05

Dave,
Recieved parts, installed them, all work up to expectations. Thanks
Joey

******

2/24/05

Dave - Just wanted to thank you for your quick response to my HUGE delima. I am impressed and appreciate your help. I have ordered the part I need and am looking forward to working with you in the future!

Sincerely, Cheryl C....

2/16/05

Thanks -- arrived this morning, Great service!

You're a lifesaver! Al H..........

********

2/4/05

Dave, unbelievable, received the part already!! Amazing speed on the delivery and I appreciate that! Great service and the part did the trick for me. Thanks again sir!
Mark D...............
Kitchener , ON.

2/1/05

Thanks Dave, I appreciate the excellent customer service. My brother-in-law in Boston is also in the business. I will make sure he knows of your site.

Thanks again,

Pat D.................

Ottawa ON.

************

Dave,

Just wanted to let you know your site and parts are great, I maintain my burner and parents and inlaws systems. Your supply of parts is excellent and has kept everything running smoothly again this winter

Great service and site

Thank you

Peter M...........

Danbury CT.

***********

1/27/05

Hello Dave,

As with any parts, numbers do vary and I can understand the confusion. I did receive your phone call . I was pleased that you responded promptly and even followed that up with your prompt e-mail. I did eventually find the instructions in the case and was surprised that they included the connector to covert my model to the universal. Your refunding the difference between the two models has satisfied me and I really appreciate your earnest reply.
Your customer satisfaction rating with me is a well earned "OUTSTANDING!" Please feel free to use this is any testimonials you may want to.

Grant M...............

Tracy, CA.

******

1/25/05

Dave

Thank you so much for the fast and reliable delivery. The part was installed today and the furnace works great.

John D.......

Staten Island, NY

*****

1/24/05

changed the filter and it seems to have solved the problem.....filter was only 1.5 months old and did not appear very dirty???? who knows

anyway THANK YOU!!!!

very much

david l...........

West Bloomfield, MI

*****

Hey Dave,

Just wanted to drop you a line....

Got the part 8:30 am last Tuesday, had it installed at my renters by 9:00 am.

Heater was up and running great.

I spent over 4 hours on the phone with Amana, Goodmans and others, no one would sell me the part because I'm not a licenced contractor (Blah, blah, blah).

You really saved the day for me!

Thanks again,

Ross Daniels
Grass Valley, CA.

(and thanks for the lowest priced furnace parts I have found.....hope I won't need anymore for another 10 yrs)

*****

1/23/05

DEAR DAVE

I'M GLAD I FOUND YOUR WEB SITE THE KIT I PURCHASED FROM YOU WORKED OUT GREAT EVERYONE I HAD TALKED TO WANTED TO SELL ME A KIT THAT INCLUDED CHANGING OUT THE GAS VALVE THIS KIT WAS ONLY $140.00 AND I INSTALLED IT MYSELF IN ABOUT A HOUR.

THANKS AGAIN

TOM O............ Santa Rosa, CA.

******

1/21/05

Thanks for the quick response to my email. I received the blower and it worked great. Great service.

Thanks again,

Brian H......River Falls, WI
******

Thanks Dave for the information. Your service is absolutely the best on the net. I am going to tell my constituency all about you. Thanks!

Dwight

******

1/18/05

Thank you! I've never experience a company that can ship with-in 5 minutes of an order being placed. Fantastic!
Brian A.........
Spring Hill, FL.

****

1/14/05

Dave,

You have saved my butt, thank you, thank you, thank you!

Regards,

Ross

******

1/13/05

Hi Dave,Just want to thank you for the igniter switch ordered for my furnace. To be honest I hate "surfing" the internet, but after being quoted by a major heat/air conditioning company of $417.00 (for the igniter switch alone), I decided to start my search on the web. My $45 part ordered did the trick, my neighbor is an electrician and came over and installed it. It works like a charm! I'm in Florida, thank goodness the weather has been in the mid 80's. We are due for a cool spell this weekend.......just in time to use the furnace!

I would also like to tell you how impressed I was with the constant communication (via email) from the time the order was placed, shipped, traceable, and to the delivery....ON TIME OF COURSE. Again...thank you. I'll tell my friends, family and neighbors of your committed service.Have a great day!

Laurie H..............Minneola , FL.

********

12/30/04

Dear Dave,

I received the part! Thank you very much for the phone call. It has been good doing business with you.

Ann Q.........

*********

Hi Dave

I received my part, worked well. You guys are fast.

Theresa W
Lexa, AR.

****

12/15/05

Thank you i got the part yesterday and it works great have a great holliday thanks for the part
Mohamed R........

Toledo, OH.

****

12/14/05

Thank you Dave, for saving me a few bucks on my shipping costs. I appreciate it. May you and your family have a very merry Christmas and a happy new year!

Mike T...........
Aurora, OH.

****

It was a reset switch on the vent. Thanks for your good advice in telling me that it could be another thing. You know when someone is really reputable when he gives you good advice even if

Testimonials and Customer Recommendations